Privacy Policy

Privacy Policy

Last Updated: June 2026

At That Brand North Star (TBNS), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you visit our website, place an order, subscribe to our emails, or contact us, we may collect:

• Name

• Email address

• Phone number

• Billing and shipping addresses

• Payment information (processed securely through our payment providers)

• Order history

• Device and browser information

• IP address and website usage data

How We Use Your Information

We use your information to:

• Process and fulfil orders

• Deliver products and services

• Communicate regarding orders and enquiries

• Provide customer support

• Improve our website and shopping experience

• Send promotional emails and updates (only if you choose to receive them)

• Prevent fraud and maintain website security

Payment Information

We do not store your payment card details.

All payments are securely processed through trusted third-party payment providers.

Marketing Communications

If you subscribe to our mailing list, we may send you updates, promotions, product launches, and other brand-related content.

You can unsubscribe at any time by clicking the unsubscribe link included in our emails.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers only when necessary to:

• Process payments

• Deliver orders

• Provide website services

• Comply with legal obligations

Cookies

Our website uses cookies and similar technologies to improve user experience, analyse website traffic, and personalise content. You may choose to disable cookies through your browser settings.

Data Security

We take reasonable steps to protect your personal information against unauthorised access, disclosure, or misuse. However, no method of transmission over the internet can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent for marketing communications

• Request a copy of the information we hold about you

To exercise any of these rights, please contact us.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us